Last updated: December 2024
We stand behind our service with a 30-day money-back guarantee. If you are not completely satisfied with your pay stub or our service, you can request a full refund within 30 days of your purchase.
To request a refund, please contact our support team at support@renterpaystub.com with your order details and reason for the refund request.
Please include:
Once your refund request is approved, we will process the refund within 3-5 business days. The refund will be credited back to your original payment method.
Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card company's processing times.
Refunds may not be available in the following situations:
If you have any questions about our refund policy or need assistance with a refund request, please contact us:
Email: support@renterpaystub.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST